Privacy Policy & Terms of Service

Our Commitment to Transparency and Trust

Last Updated: October 26, 2023. Please review these policies carefully to understand our operational standards and data protection protocols.

1. Introduction

Kraig's Trucking & Specialized Hauling, LLC ("we," "us," or "our") respects your privacy. This policy covers all data collected via our website, mobile communications, and service engagement processes. Our goal is to ensure the security of your information while providing elite logistics services.

2. Data We Collect

We collect information necessary to execute transportation logistics and maintain business relationships:

Personal Identification: Contact names, email addresses, phone numbers, and physical addresses for billing and delivery.
Logistics Data: Freight details, origins, destinations, and timing requirements.
Technical Data: IP addresses, browser types, and usage patterns collected via cookies to optimize our digital portal.

3. How We Use Your Data

Your information is utilized exclusively for operational excellence:

Executing freight quotes and fulfilling transport agreements.
Providing real-time tracking and delivery updates.
Ensuring compliance with Department of Transportation (DOT) and Florida state regulations.
Continuous improvement of our specialized hauling regional network.

4. Data Protection

We implement high-tech precision security measures, including industrial-grade encryption and secure server environments, to protect against unauthorized access, alteration, or disclosure of your sensitive logistics data.

5. Cookies

Our website utilizes essential cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, though this may impact specific site functionalities.

6. Your Rights

Clients have the right to request access to, correction of, or deletion of their personal data. Requests will be processed in accordance with legal requirements and operational safety obligations.

7. Contact Us

For inquiries regarding data privacy, contact our compliance officer at info@kraigsspecializedhauling.com or call +1 (954) 256-8820.

1. Acceptance of Terms

By engaging the services of Kraig's Trucking & Specialized Hauling, LLC or using this website, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between the client and our organization.

2. Quotes and Agreements

All logistical quotes provided are estimates based on initial data. Final charges are subject to actual weight, mileage, fuel surcharges, and specialized equipment requirements at the time of service execution.

3. Payment

Payment terms are Net 30 days from the date of invoice unless otherwise specified in a signed service contract. Late payments may accrue interest at the maximum rate permitted by Florida law.

4. Liability

Our liability for cargo loss or damage is limited as per the standard provisions of the Carmack Amendment and our specific insurance carrier policies. We are not liable for delays caused by weather, traffic, or force majeure events.

5. Governing Law

These terms and all service engagements are governed by and construed in accordance with the laws of the State of Florida. Any legal actions shall be filed in the courts located in Orlando, FL.

6. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services following such changes constitutes acceptance of the new terms.

Have Questions Regarding Our Policies?

Our logistics specialists are available to provide further clarification on our service agreements and data protocols.